Know Before You Go

Know before you go - Covid-19 Update

(Updated September 8, 2021)

British Columbia is in Step 3 of the Restart Plan and welcoming visitors for safe and responsible travel in the province.  We look forward to welcoming you back to Surrey! 

(Destination BC has created a one-stop-shop of information on government response plans and packages for workers and businesses, travel advisories, airport screening measures, and tips for visitors seeking medical attention: Destination BC Coronavirus Update)

Entering Canada

Fully vaccinated international travellers (including American citizens and permanent residents living in the USA) can now enter Canada for leisure travel. Find out if you can enter Canada, here.

As of August 25, 2021, masks must be worn in all indoor public spaces throughout BC to help slow the transmission of COVID-19 as BC prepares for the fall and respiratory illness season. 

Effective September 13, proof of vaccination is required in BC to attend certain social and recreational events, including indoor ticketed sporting events, indoor and patio dining at restaurants, fitness centres, casinos and indoor organized events, including conferences and weddings. Learn more about proof of vaccination, here.

The Canadian border is now open to fully vaccinated international visitors. We encourage all travellers to be fully informed of the pre-entry and on-arrival public health and testing requirements both federally and provincially. This includes the mandatory use of the ArriveCAN app. Travellers should plan for extra time in the lead-up, and upon the arrival of their trip. For the latest information on travel to Canada including the updated federal requirements and restrictions, please visit the Government of Canada’s website

Planning Your Travel
  • People who travel, regardless of citizenship, need to follow testing and quarantine requirements to keep Canadians safe, particularly given the COVID-19 variants in Canada and around the world.
  • To qualify for the fully vaccinated traveller exemption, you must:
    • Be eligible to enter Canada on the specific date you enter
    • Have no signs or symptoms of COVID-19
    • Have received the full series of an accepted COVID-19 vaccine or a combination of accepted vaccines
    • Have received your last dose at least 14 days prior to the day you enter Canada
      • For example: if your last dose was anytime on Thursday, July 1st, then Friday, July 16th would be the first day that you meet the 14-day condition
    • Upload your proof of vaccination in ArriveCAN
    • Meet all other entry requirements (for example, pre-entry test)
  • For detailed information, including the steps you should follow before your trip, please visit the Government of Canada website.
  • Make sure when travelling into Canada you have proper identification for yourself, and any children travelling with you, to help confirm your legal right or authorization to enter into Canada. All international traveller’s identification must be acceptable as well as valid visas (if necessary) to ensure entry; a passport is recommended because it is the only reliable, universally accepted travel/identification document for the purpose of international travel. To learn more about identification requirements and other important information about crossing the USA/Canada border check out the Canadian Border Services Agency website or the Canada Welcomes You website

Here’s what we’re doing to protect you:

  • Accommodators, restaurants, shops, and stores have implemented provincially approved guidelines for cleaning and physical distancing to keep staff and patrons safe.
  • Activity providers have created additional safety measures as well as implemented provincially approved guidelines for cleaning and physical distancing to keep staff and visitors safe.
  • Due to limited space and modified group sizes, please call ahead to activity providers to see if there are additional items you are required to bring in advance of your trip.

Here’s what we’re asking you to do to help keep our locals and staff safe:

  • If you or anyone in your travelling group has been sick in the previous week or have flu-like symptoms, PLEASE RESCHEDULE your trip.
  • When stopping at gas stations, grocery stores, and liquor stores, please consider sending only one person from your group into the store at a time.
  • Book your activities in advance.
  • Bring your own personal protective equipment with you if you can (hand sanitizer and mask)
  • Make a reservation at our restaurants, or consider opting for takeout to eat outside.
  • Please help keep our first responders safe by adhering to safety protocols while on local trails. More information can be found in the adventure smart resources.
  • Respect 2m physical distancing recommendations when in a public space.

Accommodations

Restaurants, Cafés, Wineries and Breweries

Retail

Arts and Cultural Facilities

Events

  • Events have started to return to Surrey, although some have a smaller capacity or new format.
  • Keep up to date on virtual and in-person events by checking out our events calendar.

Visitor Servicing

We are available to answer your questions by phone at 604-531-6646, on our chat tool found on our website in the bottom corner of the page, or by connecting with us on social media. These channels aren’t monitored 24 hours a day, but we will respond in a timely manner.

Additional Resources

We encourage you to visit the Public Health Authority of Canada’s (PHAC) website for the most accurate and up-to-date information on the COVID-19 situation.

City of Surrey COVID-19 Update
Health Link BC’s website
Government of Canada COVID-19 update
World Health Organization COVID-19 update